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ABOUT US PARK LANE LONDON.

Meet the team at BMW Park Lane.

Latest News & Events

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Already a BMW Park Lane Customer?

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THE BMW iPERFORMANCE RANGE

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The Next Generation of BMW i

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BMW i8 Roadster

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Winter is Coming.

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MPowerment

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Hallie Sara X BMW i Park Lane

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THE NEW BMW M5. IT HAS IT ALL.

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Impress with the new BMW Shadow Edition

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BMW INDIVIDUAL

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London's Going Green

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BMW Sales Executive Vacancies

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The Park Lane Edition i8

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Customer Complaints Procedure

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Park Lane Genius

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The BMW iPerformance Event

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BMW Park Lane Competition

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BMW Service Technicians Vacancy.

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Under The Corporate Microscope

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Frances Holland School - Gala Event

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BMW Engine Technology

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POWER MEETS DYNAMICS

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Currently Not a BMW Driver?

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Parking in Westminster

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Welcome to BMW i Park Lane

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ROAD TAX CHANGES 01/04/2017

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BMW i8 Protonic Editions

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BMW i Retailer of the Year 2017

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BMW Launch a new Chapter in the British Touring Car Championship

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The BMW i3 at Selfridges, London

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BMW Battersea - What to Expect

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Launching the new BMW 5 Series

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UK Military Sales Executive Vacancy

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BMW Standard Equippment

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Launching a Low Emission Neighbourhood

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The Benefits of the BMW i3

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BMW Park Lane at the Royal Variety Performance

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Annabel Dimmock, on the rise

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Park Lane Showroom

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The Royal Variety Aftershow 2016

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Dental Focus and 7connections Event with BMW i Park Lane

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LOST FOR IDEAS THIS HALF TERM?

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Gaga Theatre Ticket Competition

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Frieze Art Fair

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Last Night of the Proms

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Park Lane Cinema Competition

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The IoD Networking Event - Thursday 14 July

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Park Lane Newsletter

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BMW 7 Series Craftsmanship Event

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BMW i - Women in Business Event

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BMW i - Corporate Networking Breakfast

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BMW 7 Series Exhibit Welcome Event

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Westminster City Council - Greener Action plan

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Park Lane Black Editions

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The BMW Chauffeur Programme

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Aftersales Relaunch Competition

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Where Next?

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The BMW Park Lane Signature Event.

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Our Winter Driving Tips

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The BMW Approved Used Car Sales Event

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Lukas Ryan

General Manager
  • Years at the dealership 13
  • Department BMW Sales

Kam Pankhania

BMW i General Sales Manager
  • Years at the dealership 16
  • Department BMW i

Peter Adams

BMW Sales Manager
  • Years at the dealership 16
  • Department BMW New

Richard Anerville

Used Car Sales Manager
  • Years at the dealership 10
  • Department BMW Used

Mark Moore

Retail Manager
  • Years at the dealership 4
  • Department BMW New

Mark Allen

Sales Executive
  • Years at the dealership 1
  • Department BMW New

Priscilla Fauvrelle

Sales Executive
  • Years at the dealership 6
  • Department BMW New

Chris Howard

Retail Manager
  • Years at the dealership 9
  • Department BMW New

Anthony Ambury-Sullivan

Sales Executive
  • Years at the dealership 3
  • Department BMW New

Thomas Godfrey

Sales Executive
  • Years at the dealership 0.5
  • Department BMW New

James Bashford

Product Genius
  • Years at the dealership 1
  • Department BMW New

Ian Podmore

Motability Specialist
  • Years at the dealership 1
  • Department BMW New

Jordan McGloin

Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department BMW New

Stephen Bedford

Sales Executive
  • Years at the dealership 0.3
  • Years in the industry 3
  • Department BMW New

Paul Woodyard

Sales Executive
  • Years at the dealership 0.5
  • Years in the industry 15
  • Department BMW New

Simon Philpott

Retail Manager
  • Years at the dealership 10
  • Department BMW Used

Scott Walker

Sales Executive
  • Years at the dealership 3
  • Department BMW Used

David Joseph

Sales Executive
  • Years at the dealership 4
  • Department BMW Used

Luke Jeffery

Retail Manager
  • Years at the dealership 11
  • Department BMW Used

Wayne Brennan

Sales Executive
  • Years at the dealership 1
  • Department BMW Used

Winnie Cowley

Sales Executive
  • Years at the dealership 1
  • Department BMW Used

Korab Galica

Sales Executive
  • Years at the dealership 1
  • Department BMW Used

Holly Jackson

Sales Executive
  • Years at the dealership 2.5
  • Department BMW Used

Kosh Mehta

Sales Executive
  • Years at the dealership 11
  • Department BMW Used

Martin O'Hara

Sales Executive
  • Years at the dealership 11
  • Department BMW Used

Stephen Wilson

Sales Executive
  • Years at the dealership 10
  • Department BMW Used

Ali Khawaja

Pricing Executive
  • Years at the dealership 3
  • Department BMW Used

Tony Pasztor

Retail Manager
  • Years at the dealership 2
  • Department BMW i

Luke Abbott

BMW i Sales Agent
  • Years at the dealership 2
  • Department BMW i

Alessandro Romano

BMW i Sales Agent
  • Years at the dealership 1
  • Department BMW i

Jake Anderson

BMW i Sales Agent
  • Years at the dealership 1 month
  • Years in the industry 2
  • Department BMW i

Katie Macguire

BMW i Sales Agent
  • Years at the dealership 4
  • Department BMW i

Bradley Higham

BMW i Product Specialist
  • Years at the dealership 3
  • Department BMW i

Callum Comery

BMW i Trainee
  • Years at the dealership 1
  • Department BMW i

Russell Knight

BMW Group Buyer
  • Years at the dealership 2
  • Years in the industry 10
  • Department BMW Used

Customer Reviews

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Staff are great. Everything organised and handled quickly.

Service

Wasn’t 100% happy with the car wash this time around.

Service

Friendly people, efficient management of the work and added extra of car valet

Service

Job well done. It was like travelling business class

Service

As always very efficient and prompt

Service

Value added analysis of the car to do other small jobs at the same time to save me time and effort

Service

Great service. Great staff.

Service

Friendly staff and outstanding service

Service

Friendly staff, relatively short wait but inconvenient location and i was told over the phone that the repair would take 1-1.5hr while at location they said 2.5-3

Service

Only because you ask - On collection of my car I noticed that the battery in the key needed replacing. (was ok when I left the car) This should have been spotted before collection. I then had to return and buy a new battery !

Service

Always professional and attentive

Service

In the last few years I have not experienced any problems that were not speedily resolved

Service

They should learn how to wash a car properly. It's not the first time when after complimentary car wash I need to go to wash it again. If they can't wash it property they should not offer this complimentary option at all.

Service

The problem is the X1 tyre. They're very difficult to get hold of so a simple puncture turns into an unnecessary problem.

Service

It was a warranty recall and the car was handled completely for me.

Service

Professional and slick, understanding that customers are busy

Service

CourtesyCompetence

Service

Everything done with minimum fuss. And a pleasant experience dealing with Service reception and advisors.

Service

All work carried out, as specified on invoice and as agreed beforehand, was explained to me on collection of my vehicle

Service

Met expectations

Service

Constant calls back and forth updating me, very quick turnaround, the pickup and delivery option is excellent.

Service

Service level has improved significantly. Far politer operator taking booking, much more pleasant receptionist / front staff. Customer service was always good at park lane but the notable improvement is with others and more booking process

Service

Always treated well as valued customers and made to feel valued.

Service

Same as above. Truly awesome service.

Service

Comments above apply

Service

it was great but not perfect!

Service

Very smooth

Sales

Very straight forward to deal with. Jordan brought a car to my house for me to test drive.

Sales

Anthony and Mark made the experience so welcoming.

Sales

Overall an amazing service by all!

Sales

Superb help from paul woodyard

Sales

Asad was extremely helpful in all aspects - he was aware it was my first car purchase for a number of years and put me completely at ease. He was very knowledgable and I trusted him straight away. He went out of his way to give me firther detail

Sales

From the moment I walked in I felt very welcomed and important. Excellent Customer service

Sales

I must mention your sales rep, Asad Asfaq who has undoubtedly given me the best service I have ever had buying a car. He was always honest and to the point. Thank you Asad!

Sales

Luke Abbot was extremely professional, great product knowledge, friendly, took time to explain things. A real credit to your company.

Sales

I can only compliment your salesman, Jordan.

Sales

Great customer care by salesman Ajay. Hassle free.

Sales

Worked very smoothly, although that was because we did almost everything on email and phone, which was what I wanted.

Sales

Antony was very well informed about the vehicle and the options, kept me informed for the build process etc

Sales

Paul Woodyard was exemplary

Sales

Please see my initial response above

Sales

As above, fine hand over with the BMW Genius at BMW Park Lane, London.

Sales

Tom is a real asset to your company. Very professional and attentive and puts many other garages to shame. Liked the constant updates/videos so I knew when the car was coming

Sales

Fast and efficient. Kept up to date on delivery times. Knowledgeable staff

Sales

I felt very welcome at from Park Lane, everyone was very friendly and the process was very smooth, the only thing that was difficult was trying to match my signature to my driving license. Asad did a great job of showing me how everything worked.

Sales

Attention to detail. And a willingness to be of service.

Sales

good follow up

Sales

Brilliant hassle free helpful

Sales

I was given regular updates and kept well informed

Sales

Very quick always kept up to date with every step

Sales

Couldn’t have asked for anything more, I was updated nearly every day as to what was going on, and the level of customer support from Bmw park lane was great!

Sales

BMW updated us every step of the way from placing the order and organizing Details of updates location of the vehicle shipped from Germany to UK in time for collection, just prior to my birthday Very pleased and impressed with efficient service

Sales

Easy, efficient and enjoyable